Privacy Policy

Effective Date: 24/09/24

At easyWider (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our eCommerce website, easyWider.co.uk, in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

  • Company Name: easyWider
  • Website: easyWider.co.uk
  • Email: sales.easywider@gmail.com

2. What Data We Collect

We collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and any other contact details you provide through our website, including during account creation, purchases, and inquiries.
  • Payment Information: Credit/debit card details and payment method information.
  • Technical Information: IP address, browser type, operating system, and browsing behavior (collected via cookies).
  • Order History: Details of purchases made through our website.

3. How We Use Your Data

We collect and process personal data for the following purposes:

  • To Process Orders: We use your personal information to process payments and deliver products or services.
  • To Respond to Inquiries: We use your contact details to respond to inquiries and provide customer support.
  • To Improve Our Services: We analyze user behavior to enhance the functionality and user experience of our website.
  • For Marketing Purposes: We may use your data to send promotional materials and newsletters if you have opted in.

4. Third-Party Sharing

We may share your personal data with the following third parties:

  • Payment Providers: To securely process payments for your orders.
  • Shipping Partners: To arrange delivery of your orders.
  • Analytics Providers: Such as Google Analytics, to analyze website usage and improve our services.

All third parties we engage are required to respect the security of your personal data and comply with GDPR.

5. User Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request correction of any inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data, subject to legal and contractual restrictions.
  • Data Portability: You can request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at support@etakcreative.co.uk

6. Data Retention

We retain your personal data for the following periods:

  • Order Data: Retained for as long as necessary to fulfill your order and comply with legal obligations (e.g., tax and accounting).
  • Inquiries: Retained indefinitely to maintain records of communications.

7. International Data Transfers

We do not transfer personal data outside the European Economic Area (EEA).

8. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption and secure payment processing.

While we strive to protect your data, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

  • Emailsupport@etakcreative.co.uk